Basic Job Skills: Dealing With Customers

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Your Basic Job Skills, or more accurately, your lack thereof, are why you are no longer employed at Long John Silver's. Yes, we know you've been telling people it's because your manager, Navid, was a jerk. But really, how was he supposed to react when he caught you and Darrell in the walk-in trying to see how many hush puppies you could fit up your nose?*

In Basic Job Skills: Dealing with Customers, you'll learn how to handle the biggest thorn in any menial employee's side: the customer. Whining, complaining, yelling, bleeding all over the floor because the Cabbage Patch Doll you sold them came alive in the middle of the night and tried to eat their hair, customers are the worst. Unfortunately, a fact of business in the modern era is that you need customers to survive (although that Pole Dancing Fitness Class / Do It Yourself Dog Wash place by us has stayed open for like three years and we've never seen a single person in there.)

In this short, you'll examine three different jobs, and how they deal with customers. Mostly it's by passing the buck and acting like they are too busy to help out with an assigned task. If you're reading this at work, you are likely already familiar with these tactics. But it also touches on advanced methods, such as the dog trainer who didn't think she dealt with customers, until she realized that she does.**

Mike, Kevin and Bill pry the hush puppies out of their noses and team up to riff Basic Job Skills: Dealing With Customers.

*Five. You surprised even yourself that fateful day.


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Medium (123.1 MB)
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Commentary (mp3) (7.35 MB)
Source audio (mp3) (9.46 MB)

Release date

March 1, 2011

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